Report an issue
Report your issue easily
Are you experiencing an issue with your audiovisual installation and don’t yet have an account for our Support Portal? Report your issue using the form below. Our Support team will make sure your report reaches the right specialist.
Already have an account for the Support Portal? Report your issue directly via the Customer Portal.
Can’t wait? You can always call us.
How it works
From report to resolution
1. Report the issue
Describe what isn’t working and where the issue is occurring. If possible, add photos or other relevant information.
2. We’ll assess your report
Our Support team will review the issue and determine what support is needed.
3. We’ll help you resolve it
A specialist will handle your report and help you find the right solution.
After reporting the issue using the form, you’ll receive a Registration Code. You can use this code to create a Customer Portal account, where you can track the status of your issue and more.
Can’t wait? You can always call us.
Call us on +31 346 259 259. We’re available Monday to Friday from 08:30 to 17:00. For Service, we’re available from 7.30 am onwards.