Strengthen your team whenever you need temporary or ongoing additional support.
On Site Support
Specialist AV expertise, directly within your organisation
Strengthen your team with experienced AV specialists on site. From temporary additional capacity to long-term support within your organisation.
Flexible AV capacity whenever your organisation needs it.
Not every organisation has all the specialist AV expertise it needs in-house. At the same time, demand can change quickly due to growth, staff absence, busy periods or new audiovisual environments.
With AVEX On Site Support, you can add an experienced AV specialist to your team on a temporary or ongoing basis. The specialist works within your organisation, gets to know your environment and supports your people and systems where needed.
This gives you access to additional expertise and capacity without having to manage the entire recruitment process yourself.
The challenge
A lack of AV expertise quickly affects day-to-day operations
A colleague is absent, a new location opens or the number of audiovisual spaces grows. Your support requirements can change quickly, while finding qualified AV professionals takes time.
Meanwhile, employees and visitors expect meeting rooms, presentations and other audiovisual facilities to simply work.
- Specialist AV expertise is not always available in-house
- Recruiting qualified AV professionals takes time
- Staff absence can immediately affect day-to-day support
- New locations and installations require additional capacity
- Support requirements can vary over time
- Users expect immediate help when something isn’t working
You don’t have to solve this alone
An AV specialist who gets to know your organisation
You don’t need to hire a permanent employee every time your capacity requirements change. With On Site Support, AVEX provides a specialist who works at your location as an extension of your own IT, Facilities or AV team.
We assess the work involved, your technical environment, the expertise required and the level of support needed, then match you with a suitable specialist. This could be two days a week, temporary support during a busy period or ongoing long-term support.
By becoming part of your day-to-day operations, the specialist gets to know your rooms, systems, users and processes. This ensures the right AV expertise is available exactly where it is needed.
With more than 35 years of AV experience and On Site Support for organisations including ING, Johan Cruijff ArenA and various municipalities, we understand that technical expertise and a good fit with your organisation are equally important.
Immediate extra capacity
Specialist AV expertise
Experienced professionals who understand your audiovisual environment and day-to-day operations.
Flexible support
From a few days a week to long-term support on site.
Greater continuity
Manage growth, busy periods or staff absence without disrupting day-to-day support.
The result
Extra capacity without having to organise everything yourself
With an AV specialist on site, you have expertise and support available where your technology is used every day.
This allows you to adjust capacity to your organisation’s needs and maintain access to specialist knowledge during periods of growth, change or temporary staff absence.
In 3 simple steps
From capacity requirement to an AV specialist on site
Assess
We assess the work involved, technical environment, required expertise, schedule and level of support you need.
Match
We find an AV specialist who fits the role, technical environment and your organisation.
Support
The specialist joins you on site for the agreed period and level of support.
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Frequently Asked Questions
Do you also provide maintenance and support?
What happens if there is a technical issue?
Can you also provide on-site support?
What is AV-FLEX® As-a-Service?
How do you ensure our systems remain future-ready?
Can you monitor and manage our audiovisual environment?
Why do organisations choose a service contract?
Can you also provide training after installation?
Strengthen your team with specialist AV expertise
Tell us where your organisation needs support. We’ll assess the work involved, the expertise required and the level of support needed to find the right AV specialist for your team.